Better mobile communications for patient engagement
- Let’s discuss what today’s patients need in terms of communication to improve engagement.
- How are healthcare organizations using mobile messaging today?
- Expanding mobile messaging to optimize the way you’re using mobile messaging throughout the patient’s Journey.
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Featured Healthcare Messaging Use Cases
Engage and reach securely and productively with a proven mobile messaging solution
Healthcare Staff Messaging
Use IP messaging app to enable doctors, nurses, specialists, first responders and other staff to communicate inside or outside the hospital with a secure communication tool.
BUSINESS CONTINUITY PLANNING
Create contact groups and message templates to increase efficiency via SMS during an emergency response. Implement different templates for various healthcare staff groups.
ADAPT TO CHANGING CIRCUMSTANCES
Send ad hoc notifications and schedule automatic delivery of broadcast messages. Use the online messaging platform to combine group lists, ask for delivery confirmations, and view real-time reporting during an emergency alert.
CONFIRM EMPLOYEE SAFETY
Monitor the safety of your healthcare workforce. The StaffSafe application tracks a worker’s status and can escalate an issue if not received a response from an employee after a period of time.
Patient Reminders & Confirmations
A recent study reported that up to 25% of missed appointments can be reduced using SMS, removing the need for costly phone calls by directly reaching the patient’s mobile wherever they are.
SMS APPOINTMENT MANAGEMENT
Reduce failure-to-attend rates by allowing patients to cancel, reschedule or provide additional info right from their mobile devices. Go beyond your existing scheduling capabilities with effective mobile appointment management.
AUTOMATE & ARCHIVE CONVERSATIONS
Implement an interactive patient messaging service to manage queues and reduce long waitlists. Responses are captured, auto-processed, and refreshed in your calendaring systems.
INTEGRATE SMS INTO HOSPITAL SYSTEMS
Integrate our innovative A2P mobile messaging solutions with your existing hospital scheduling and contact database systems. Automate processes to improve efficiency and reduce operational costs.
Streamline manual staffing processes by quickly sending open shift offers to on-call staff using SMS. The platform automatically sends SMS with the shift information to save you time.
SEND SHIFT OFFERS VIA SMS
Create unlimited staff groups to target available workers, with configurable availability for each candidate.
FILL SHIFTS QUICKLY
Allow candidates to accept or reject a shifting opportunity by simply responding to a mobile message. The platform assigns the shift to the first person to answer, updates your systems, and politely notifies the rest that the slot is already taken.
AUTOMATE CONFIRMATIONS & REMINDERS
Our intuitive platform enables automation staffing by offering regular open shifts automatically and reminding candidates about their shift before they start.
Soprano Connect’s Customers
Soprano Design have more than 4500 customers globally across APAC, EMEA, LATAM and the US.
Our customers range from large corporations to independent companies across every industry possible including Government, Healthcare, Finance, Education, Retail, Manufacturing and Logistics.
Soprano Connect is a leading communications platform-as-a-service (CPaaS) credited by IDC as a “Major Player” in CPaaS and by 451 Research as a “CPaaS Vendor to Watch” in 2021.
Soprano Connect is a leading global CPaaS solution, proudly featured by