Reach Every Inbox with Campaigns Built for Enterprise Scale
Send personalised, high-volume email campaigns with Soprano's Email Messaging Platform, built for enterprise.
Trusted by 4500+ Enterprise and Government Organisations
Direct Access to Every Inbox
Reach customers, employees and citizens wherever they are.
Room to Tell Your Full Story
Brand, imagery, rich content and structured CTAs in every send.
Engagement Data You Own
Opens, clicks and bounces flow straight back into your stack.
Personalised Customer Experiences, Powered by Soprano's Email Messaging Platform
Marketing Campaigns
- Send branded, personalised campaigns that drive action across your customer base.
- Product launches, seasonal offers, loyalty promotions and segmented send-outs.
- Increase engagement and conversions with content tailored to every recipient.
Transactional Notifications
- Send automated, event-based emails that keep recipients informed during key moments.
- Order confirmations, shipping updates, account alerts and booking confirmations.
- Reduce friction and inbound enquiries with proactive notifications.
Payment and Billing Reminders
- Keep recipients on top of what they owe and when, with reminders sent automatically.
- Monthly bills, due-date notices, renewal alerts and direct pay links.
- Speed up collections and reduce late payments with clear audit trails.
Customer Communications
- Deliver operational updates and service notices reliably to large contact lists.
- Policy changes, T&C updates, service notifications and regulatory communications.
- Communicate confidently at scale with the formatting and detail your audience expects.
Email Messaging Platform for Enterprise
Make Every Email on Brand
Make Every Email on Brand
Design branded emails with your colours, typography, imagery and styled CTAs, then reuse templates across every campaign without rebuilding from scratch.
Communicate with Detail
Communicate with Detail
Use imagery, video thumbnails, structured layouts and attachments up to 20MB to deliver the depth shorter channels can't.
Show Each Audience Something Different
Show Each Audience Something Different
Serve conditional content within the same send, so tiered offers, regions, lifecycle stages or product groups all see what's relevant to them.
Personalise At Scale
Personalise At Scale
Tailor every email using merge fields and dynamic data from your CRM, so each recipient sees content that feels written for them.
Win the Inbox Before They Open
Win the Inbox Before They Open
Earn the open with subject line and preview text controls, A/B testing and rendering previews across every major inbox client.
Drive Action from the Inbox
Drive Action from the Inbox
Build trackable buttons and links into every email, so recipients can pay, book, confirm or download without leaving the message.
Email Messaging Platform for Enterprise
Design branded emails with your colours, typography, imagery and styled CTAs, then reuse templates across every campaign without rebuilding from scratch.
Tailor every email using merge fields and dynamic data from your CRM, so each recipient sees content that feels written for them.
Use imagery, video thumbnails, structured layouts and attachments up to 20MB to deliver the depth shorter channels can't.
Earn the open with subject line and preview text controls, A/B testing and rendering previews across every major inbox client.
Serve conditional content within the same send, so tiered offers, regions, lifecycle stages or product groups all see what's relevant to them.
Build trackable buttons and links into every email, so recipients can pay, book, confirm or download without leaving the message.
Enterprise-Grade Email Platform, For Enterprise-Grade Delivery
High-Volume Deliverability
- Send up to one million emails per campaign without throttling risk.
- Segment large lists by record count or time interval to control pace.
- Backed by global infrastructure tuned for enterprise deliverability.
Omnichannel Orchestration
- Run email alongside SMS, Voice, RCS and WhatsApp from one platform.
- Coordinate multi-channel campaigns from a single interface and contact view.
- Trigger follow-ups on another channel based on email engagement.
Available via Platform or API
- Consume Soprano's email via the Soprano Connect platform or direct API.
- Manage campaigns, lists and reporting in the admin portal, no dev required.
- Plug email sending into your CRM, ERP or custom apps via REST APIs and webhooks.
Real-Time Reporting
- Track opens, clicks, bounces and engagement as they happen.
- Export campaign data into BI, CRM or marketing platforms.
- Use engagement signals to inform the next send or trigger follow-up actions.
Why Soprano for Email Messaging?
Email solutions, backed by a CPaaS platform that's been automating enterprise communications for decades.
Strategic Communication Partner
Email solutions designed with you, for you – nothing pre-built or off the shelf.
Trusted in Highly Regulated Sectors
The go-to communication partner for banking, healthcare, and government organisations.
Follow-the-Sun Support
Always-on regional support for faster issue resolution, escalation and delivery assurance.
30 Years of Messaging Expertise
Deep knowledge of enterprise challenges earned from 30 years of automating communications.
FAQs
Email and SMS work best together. Email suits rich, detailed content like statements, launches and policy updates. SMS suits short, time-sensitive messages like reminders, OTPs and alerts. The strongest enterprise communications layer both: detailed content by email, time-sensitive nudges by SMS.
Soprano connects to Salesforce, HubSpot, Microsoft Dynamics and custom applications via REST APIs and webhooks. Triggers, merge data and delivery receipts flow both ways, keeping your CRM or marketing platform as the source of truth.
You can send up to one million emails per campaign. Throttling, segmentation and time-window controls let you pace large sends by record count or interval, matching deliverability strategy, time zones and internal send governance.
Consent is handled inside the platform. Opt-ins, opt-outs and suppression lists are automated and applied at send time, with a full audit trail for every recipient. This supports GDPR, Spam Act, CAN-SPAM and similar regional requirements.
Yes. Soprano supports orchestrated campaigns across email, SMS, Voice, RCS and WhatsApp. Run them in parallel or trigger follow-ups based on engagement, for example, sending an SMS to recipients who haven't opened the email.
Real-time reporting covers opens, clicks, bounces and engagement at campaign and recipient level. Data can be exported, fed into BI tools or used to trigger follow-up actions on other channels.
Email2SMS lets your team send SMS directly from their existing email client, like Outlook or Gmail. It's useful for service teams, operations staff or internal users who need to send quick SMS without learning a new tool.
